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Cedars-Sinai’s Virtual Second Opinion service will empower you to make the best decisions for your health — and you can do it from the comfort of your home.

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#1 in California#2 in the Nation

How Virtual Second Opinion works

  • 1
    how it works step 1

    Let us retrieve your health records

    We’ll match you with a nurse coordinator, who will contact you within one business day.

    Your nurse coordinator is your advocate, who will walk you through the process and provide personalized service, including collecting your medical records.

  • 2
    how it works step 2

    We’ll match you with an expert doctor

    Based on your specific diagnosis, we’ll pair you with a doctor who is an expert in your condition.

    Cedars-Sinai’s world-class doctors have years of experience in their subspecialties. Your doctor will conduct an extensive review of your medical records to inform your second opinion.

  • 3
    how it works step 3

    Receive your second opinion report

    Your doctor will prepare your personalized second opinion report after a thorough review of your medical records. We’ll provide your report ahead of your virtual education session so you’re prepared to ask questions of your doctor and care team.

    • Analysis of your past medical history
    • Your doctor’s recommendations for your treatment options
    • Answers to the questions you provided upon enrollment
    View Example Report
  • 4
    how it works step 4

    Attend a virtual education session

    Meet virtually with your doctor with your smartphone, laptop or other webcam-enabled device to understand the details of your second opinion. Your virtual education session provides a chance for you to ask any additional questions of your doctor, all from the comfort of your home. This is an optional session.

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Meet our doctors

Get to know a few of the doctors who participate in Cedars-Sinai’s Virtual Second Opinion program.

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Leveraging the world’s experts for your path forward

Joanna Chikwe, MD
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Guiding patients through complex, high-risk surgeries

Pedro Catarino, MD
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Tailoring clinical care to individual patients

Sumeet S. Chugh, MD
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World-class healthcare for over 100 years

Patients around the world know the Cedars-Sinai name

Cedars-Sinai is a nonprofit organization located in Beverly Hills, California. Our focus is ensuring you have the care and support you need from the comfort of your home. U.S. News & World Report has ranked Cedars-Sinai #1 in California and #2 in the nation for our doctors’ expertise.

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Frequently asked questions

It’s natural to have questions about getting a second opinion. We’re here with answers to some of the questions participants often have about our Virtual Second Opinion program.
  • What does my Virtual Second Opinion include?

    The Virtual Second Opinion consists of a second opinion report prepared by one of our expert doctors based on review of your medical records. In addition, we offer an optional virtual educational session with the expert doctor to go over your second opinion report.

  • How much does a Virtual Second Opinion cost?

    A Virtual Second Opinion from Cedars-Sinai costs $900. Insurance plans do not cover this fee. However, you may use your flexible spending account (FSA) or health savings account (HSA) to pay. Your fee includes elevated concierge service, medical record collection and your second opinion report prepared by an expert doctor. You can also schedule a virtual educational session with the expert doctor to go over the second opinion report.

  • What will my current doctor think of me if I get a second opinion?

    Most doctors welcome a second opinion and take any new information into consideration. In fact, many doctors will recommend you get a second opinion.

  • How do you match me with the doctor who prepares my second opinion report?

    We will carefully select a doctor who specializes in your specific condition. Our doctors are among the most respected doctors in the world.

  • Can I choose the doctor who prepares my second opinion report?

    You may request a specific doctor. If the doctor you have requested isn’t available, we will choose another one of our expert doctors based on your unique needs and timeline.

  • What if I can’t afford a Virtual Second Opinion?

    Your insurance plan may cover in-person visits with one of our doctors.

  • How long will it take to receive a second opinion report?

    We aim for four to six business days after we complete the collection of your medical records for you to receive your second opinion report. Sometimes collecting records from other providers takes longer than expected, and delivery timelines are often out of our control. Each second opinion is unique, and we’ll keep you updated and ensure you receive your written second opinion report as quickly as possible.

  • Do I need to send my medical records to you?

    The nurse coordinator assigned to your case can gather all your medical records and test results for you. However, you also have the option to send your medical records to us electronically if you prefer.

  • Am I required to get treatment at Cedars-Sinai if I get a Virtual Second Opinion?

    While we will be happy to arrange for treatment at Cedars-Sinai Medical Center, you are free to obtain treatment anywhere you choose.

  • Is the Virtual Second Opinion service available to anyone?

    Due to certain state regulatory constraints, we cannot offer the Virtual Second Opinion service to individuals residing in certain states. We will notify you directly if a Virtual Second Opinion cannot be provided to you for this reason and you will still have an option to request an in-person appointment with a physician specialist at Cedars-Sinai.

Virtual Second Opinions are not covered by insurance, but other options may be eligible

Our Virtual Second Opinion service is unique by providing a high level of personalized service and giving you an accelerated second opinion report from the comfort of your home. Call us if you are interested in learning more about an in-person consultation, which may be eligible for insurance coverage at 310-423-4654.

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